Privacy Policy

Your privacy matters to us. This Policy applies to the Zentrovix website (the “Site”) and to information collected in the course of client engagements. By using the Site or engaging our Services, you consent to the practices described in this Policy.

We collect information in the following ways:

• Information you provide directly — such as your name, email address, phone number, company name, and project details when you submit our contact form, request a proposal, or communicate with us via email.
• Information collected automatically — such as your IP address, browser type, device information, pages visited, and referring URLs, gathered through standard web server logs and analytics tools when you browse the Site.
• Information from client engagements — such as project requirements, credentials you grant us for the purpose of delivering Services, and communications exchanged during a project.

We use the information we collect to:

• Respond to inquiries and provide quotes or proposals for our Services.
• Deliver, maintain, and support projects under an active Project Agreement.
• Improve the Site’s content, usability, and performance.
• Send occasional updates about our work, unless you opt out.
• Comply with legal obligations and enforce our Terms & Conditions.

The Site may use cookies and similar technologies (such as local storage) to remember your theme preference, understand aggregate traffic patterns, and improve your browsing experience. You can control or disable cookies through your browser settings; doing so may affect certain non-essential features of the Site, such as remembering your preferred theme.

We do not sell your personal information. We may share information with:

• Service providers who support our operations, such as hosting, analytics, and email delivery providers, bound by confidentiality obligations.
• Professional advisors such as legal or accounting consultants, where necessary.
• Legal authorities, where required to comply with applicable law, regulation, or legal process.
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, accounting, or reporting requirements. Project-related data is generally retained for the duration of the client relationship and a reasonable period thereafter for record-keeping purposes, after which it is securely deleted or anonymized.

We implement reasonable technical and organizational measures — including access controls, encrypted connections, and restricted credential handling — designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention obligations.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent, such as marketing communications.

To exercise any of these rights, contact us at info@zentrovix.com. We will respond within a reasonable timeframe.

The Site and our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

As a studio working with clients and service providers across multiple regions, information we collect may be processed or stored in countries other than your own. Where this occurs, we take reasonable steps to ensure the information continues to receive an appropriate level of protection.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@zentrovix.com.